returning 403 — Cloudflare bot protection
Resolved
Feb 12, 2026 at 11:01am UTC
We are adjusting Cloudflare so that these partner IPs are no longer blocked. Impact is limited to those specific partners; the rest of the API traffic is unaffected.
If you are still seeing 403 errors after we report this as resolved, please contact support so we can whitelist your IP if needed.
Affected services
Created
Feb 12, 2026 at 9:09am UTC
Our APIs (api.piloty.fr) are currently returning 403 errors for some or all requests. This started around 10:09 CET and is caused by Cloudflare bot protection rules being applied to these API subdomains.
This only affects partners whose IP addresses are currently classified as bots by Cloudflare.
Affected services